After Sales Assistance
Zen Interiors has been operating for over ten years in Dubai and we pride ourselves on our after sales assistance, which comes from the longstanding relationships we build with our clients.
We guarantee our furniture to be free from defects of workmanship for a period of one year. This does not include normal wear and tear, misuse of the products or damages that result of improper handling, negligence, burns, cuts, scratches, tears, scuffs, etc.
Our Box Furniture products have been handmade from selected woods, leathers and natural fibres to create a charming look that make our products so unique and appealing. You might find natural cracks and slight distressing, which are part of the charm and the look of the products.
Due to environmental elements and relative humidity and variations in temperature, woods as well as natural fibres will naturally expand and shrink. Zen Interiors and Box Furniture takes great care to selectively construct its furniture, to allow the wood/fibres to shrink and expand. However, because of the nature of solid woods and fibres reacting to drastic temperature/humidity changes, cracks might appear but are very seldom.